Terms of Service

Please review these Terms of Service before using Yankee Candle or ordering scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools.

Permitted use

Use the website only for lawful shopping and customer-service purposes. Do not interfere with security, copy content unlawfully, or attempt unauthorized access.

Order acceptance

Orders are subject to payment authorization, product availability, accurate pricing, fraud review, and shipping eligibility. We may cancel or limit an order when a legitimate issue is identified.

Product notes

Product descriptions for scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools are provided to help customers choose suitable items. Always follow product labels and safety directions.

Policy relationship

Refund, Shipping, Payment, Privacy, Contact, About, and FAQ pages are part of the customer terms published on this website.

Contact information

Yankee Candle provides support at Support@Yankeercandle.shop and 6416803864.

Business location: 3042 Helfred Ave, S Chicago Hts, Illinois, 60411, United States.

Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/New_York).