Contact Us

Yankee Candle assists customers with scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools, delivery updates, returns, exchanges, damaged items, payment questions, and privacy requests.

Contact information

Yankee Candle provides support at Support@Yankeercandle.shop and 6416803864.

Business location: 3042 Helfred Ave, S Chicago Hts, Illinois, 60411, United States.

Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/New_York).

Before sending a request

Include the order number, delivery ZIP code, and a short description of the issue. Do not send full payment-card numbers by email.